Product Warranty

CDman stands behind the quality of our products because your satisfaction is why we're in business. We warrant that our products will be free from manufacturing defects or the defective products will be either repaired or replaced.

What If There's A Problem With My Order?

To put it simply, if you find a problem with your order please contact us right away and provide us with as much detail as possible. We then launch an internal investigation to determine the cause of the problem. We find that most problems with orders relate to either (a) supplied artwork files, or (b) the supplied content master. While it is very rare that our processes cause discs to fail or artwork to print incorrectly we do investigate all avenues to determine the root cause.

Note: Your supplied content master is considered to be in 'final form'. This means it is ready to manufacture as supplied - no requirement for revisions or modifications. We do not review the content on your disc. Due to this it is very important that you review your master thoroughly (from beginning to end) to ensure it performs exactly as desired. Any problem in the finished product that can be traced back to the supplied content master is NOT a manufacturing defect. Additionally, we recommend that you send us a back-up copy and that you keep an additional back-up copy of your own for safety.